Protect Your Supplement Company with Comprehensive Cover
Operating a supplement company involves more than innovation and health-focused solutions. Whether you’re formulating vitamins, dietary supplements, or nutraceuticals, your business is exposed to specific risks – regulatory scrutiny, product liability, and customer claims. That’s why tailored insurance for supplement companies is not just advisable but essential.
Without the right cover, a single claim could jeopardise your financial future. Pivotal Insurance Brokers understands the complex regulatory landscape and provides policies built to safeguard your operation, your products, and your reputation.
Insurance Coverage for Supplement Businesses
Product Liability Insurance
This is critical for any company manufacturing, distributing, or selling supplements. It covers legal fees, compensation, and medical costs if a product you sell causes injury, illness, or adverse reactions. This could involve allergic reactions, mislabelled ingredients, or contamination. Even if your product is safe, you can still be sued—this insurance protects you even against unfounded claims.
Professional Indemnity Insurance
If your business offers advice, custom formulations, or consulting (e.g., you’re a nutritional expert or white-label formulator), this insurance covers you against claims of negligence or incorrect advice. For example, if a supplement you’ve developed or endorsed leads to a customer’s adverse health condition, this cover protects your business from resulting claims.
General Business Insurance (Property & Contents)
This is your traditional business insurance. It can include:
• Fire, storm, or water damage to your warehouse or office
• Theft or vandalism of equipment or stock
• Machinery or packaging equipment breakdown
• Business interruption, covering lost income while you’re out of action
Whether you’re a home-based seller or operating a warehouse, this provides peace of mind for everyday risks.
Cyber Liability Insurance
If you take online orders, store customer data, or use cloud-based systems, cyber threats are a real risk. Cyber insurance covers:
• Data breaches (e.g., stolen customer info or payment details)
• Ransomware attacks
• Fraudulent transactions
• Costs related to notifying affected parties and recovering systems
It also helps with any regulatory fines or penalties under privacy laws.
Public & Product Recall Insurance
If your product is found to be contaminated, mislabeled, faulty, or otherwise unsafe, the costs of a recall can be massive. This insurance helps cover:
The logistics of removing the product from shelves or customers
PR and communication to limit brand damage
Legal advice and regulatory reporting
Costs associated with regulatory compliance and investigation
It’s essential for meeting the requirements of bodies like the TGA (Therapeutic Goods Administration) and ACCC in Australia.
How Can Pivotal Insurance Brokers Help Proptect Your Supplement Company?
At Pivotal Insurance Brokers, we specialise in dietary supplement and nutraceuticals insurance tailored to the Australian market. Here’s how we make a difference:
Industry-Specific Knowledge: We understand the TGA guidelines and supplement business lifecycle from formulation to retail.
• Flexible Policy Options: Whether you’re a start-up or an established brand, we match your risk profile with appropriate coverage.
• Fast Turnaround & Support: Speak directly with Australian-based experts who know the industry.
• Affordable, Scalable Plans: Coverage that grows as you do. No hidden fees or fluff.
• Get insured by a team who knows your business as well as you do.
Frequently Asked Questions
Yes. If a customer claims your product caused harm – even from a third-party platform – you may be held liable.
Yes, but your policy must reflect your role as the “responsible party” under Australian law. We can customise a plan that addresses imported goods.
Absolutely. Home-based supplement businesses still face liability risks and may need additional coverage that is not provided by home insurance.
Prices vary based on turnover, distribution method, and product type. Contact us for a quick quote tailored to your operation.









